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Refund Policy

A legal disclaimer
​Exchanges Only
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Exchanges are accepted for items of equal value within 14 days of delivery
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Items must be unworn, in original condition, and returned in original packaging
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Jewel Diva does not offer refunds on jewelry purchases.
Custom Pieces
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Custom or special-order designs are final sale
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No refunds or exchanges on custom pieces
Return Shipping for Exchanges
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Customers are responsible for all return shipping costs
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A valid tracking number is required for all exchange returns
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Customers must contact us before returning an item to receive approval, instructions, and shipping details
📧 Contact: thejeweldivashop@gmail.com
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